Lectern lesson two for presenting

February 3rd, 2010 — 2:51pm

I recently blogged briefly about a presentation skill I picked up from a crying baby in church and this (even more brief!) blog follows on from that….

Now to talk about presentation pitch….

I listened to the singing in the service. Over 200 people should make quite a decent amount of noise, especially as the hymn in question was easy and popular. But they didn’t. It wasn’t that people weren’t singing, it’s just that they weren’t making much noise…. and the reason is pitch. Voices have a natural pitch and the hymn wasn’t at that pitch for many people.

There are some parts of the service which are sung while other bits are spoken in unison… and these bits were very loud indeed. The difference is that the spoken bits were spoken at the natural pitch of the congregation, not at the pitch determined by the music.

And so it is with presentations: if you’re trying to speak at the wrong pitch (such as during a presentation) you’ll find your voice weaker and less potent. That’s stating the obvious, I know, but think about it – when you’re nervous, what happens to your voice? It goes up as you tighten things up.

Now obviously it would be nice if you didn’t get too nervous when you made your presentation, but it’s worth mastering a relatively basic skill. Before you go on stage take a moment to check where your voice is, pitch-wise. If there’s any sense of you having raised your pitch try a couple of these presentation tips:

  • drop your shoulders and make a point of relaxing the muscles of your bottom; then
  • shake out your arms just to loosen yourself up; and
  • say to yourself “uh-uh”… the sound you make when you’re telling someone something hasn’t worked etc.
  • The odds are good that when you do this, you’ll say the first sound at the pitch you’re currently at (the nervous pitch that your voice has reached) and then the second sound will be lower. This is likely to be closer to your normal voice and should be the one you make your presentation using. It takes a little practise and skill, but it’s not as hard as you might think and it’ll make your presentation sound much more relaxed and authoritative.

    The skill likes not so much in the trick itself, but in remembering to use it!

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Articles, Personal & blog-related, Presentation tips, Voice tips

    Presentation Lessons From the lectern

    February 1st, 2010 — 10:27pm

    … and on this occasion I mean the lectern in my local church, last Sunday morning. Lectern

    Maybe it makes me a bad person who’s going to go to hell, but there were a couple of things I picked up from the service on Sunday which had less to do with God and more to do with my work as a presentation skills trainer. The first was to do with pitch and the other was to do with volume.

    Volume first.

    Long term readers will know that I attend St Bart’s Church in my hometown of Newcastle. (Please forgive the website!) and this Sunday was a Baptism. Great. Lovely. One baby who – I noted early on – had an excellent ability to project his voice down the full length of the church. As the water was poured over his forehead for the first time he gave fair warning of his intension and by the third pouring he was in full flow. No surprises there.

    What was more of a surprise was that he continued to protest about the way he’d been treated for quite a while. Still, that was fine, wasn’t it, because we could all hear the rest of the service because we’ve got microphones and so on?

    Wrong.

    The score, for a few minutes at least, until the magic effect of a loving mother smoothed things over, was
    Child without mic but who instinctively knew how to make a loud noise – 1 : Priest who thought the microphones were magic – 0
    .

    I don’t know how else to say this except to bash it out again and again and again – most microphone systems in churches (and other places!) aren’t intended to be used to replace voices, just to augment them. There’s a world of difference! (Actually, even for systems which are intended to replace the natural voice, it does no harm to speak into them as though they’re just giving your voice a bit of a boost.)

    Even if you successfully make yourself heard from a loudspeaker, the sound of your voice comes from the ‘wrong place’ (that is, not your mouth) and this can make it harder for an audience to get to grips with what you’re saying to them. Every ounce of effort they put into hearing what you’re saying is gained at the cost of understanding what you’re saying. Make it easy for them.

    I’ll cover the pitch stuff next time….

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Articles, Personal & blog-related, Presentation tips

    Is this thing on?

    January 25th, 2010 — 10:24am

    I used to think it was a (bad) joke when I heard presenters checking the microphone was turned on by asking if it was. If it is, or course, the whole audience can hear you asking and your credibility takes a tumble before you even start. If it isn’t, no one knows you’re asking in the first place. Microphones seem to panic people, but every professional (or anyone wanting to look professional!) will do a few simple checks before the audience arrive…. not while they’re filing in. Doing that has got to list amongst the highest crimes against presentation skills!

  • Check what kind of a mic you’re expected to use. Lectern Mics are probably the most robust but also the most limiting. Radio mics can be hand-held (a nightmare if you’re not used to it) or lavalier (button). The latter is preferable unless you’ve practiced with microphones… and even then it’s probably the better option as a speaker.
  • Check if you need to use a Mic. Some times it’s just not worth the angst. Do that checking before your audience arrive though, and remember that when people come into a room they’ll absorb sound, so what might have been loud enough in rehearsal isn’t loud enough in performance.
  • Check the batteries. Amongst theatre professionals, microphones are notorious for eating up batteries and most places will change batteries between shows – every show. It might be wasteful but at least it’s secure: I mean no disrespect to your venues here to suggest that they might not have the same protocol. If in doubt, take your own batteries with you; if you’re worried about the environmental impact, take re-chargeable ones (remembering they go flat faster, so charge them fully!)
  • Check where the loud-speakers are. Don’t walk in front of them with your microphone or you’ll get that horrible howling sound called ‘feedback’.
  • Check you know how to turn it on and off and that you’ve agreed with whoever is running things who is going to control the on/off – you or the person on the sound desk! You’d be surprised at how much chaos you can create simply by turning a microphone off at the wrong moment!
  • Check if you’re going to be recorded. If you are, you’ll have to wear a microphone, obviously, but that doesn’t automatically mean that you must have your voice fed through the speakers: it’s perfectly possible for your voice to be recorded without being broadcast! If you don’t want to be broadcast over the speakers, make sure you’re not, whether you’re being recorded or not.
  • Okay, so none of that is exactly rocket science…it’s the most basic of presentation skills… but believe me, it’s important. How do I know? Well you’ve no idea how many presentations I’ve cringed through! :)

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Presentation tips, Voice tips

    presentation zen

    January 22nd, 2010 — 2:12pm

    Long term readers will know I’m a great fan of the whole style of Presentation Zen. The books cool – but if you want to get a brief overview, this video takes less time to watch than the book takes to read! :)

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Key posts, Presentation tips, reviews & case studies

    Index card notes

    January 17th, 2010 — 5:02pm

    Index Cards
    I read a blog recently which suggested that putting the content of your presentation on 3-by-5 Index Cards wasn’t such a good idea. I don’t think I agree with the logic. (I should add, before I go on, that I like the blog in general – and in fact I wouldn’t have read-it-to-disagree-with-it if I didn’t read it fairly often because I like it! :) )

    The main reason for ditching 3-by-5s, it seemed, was that they force you to write small and can’t hold much text, so you’re constantly changing cards. The replacement idea was to use a large, single piece of card on the lectern.

    My take on it is this…..? Who said anything about putting your script on 3-by-5s?!?! They’re for notes and occasional keywords, not a script. No one should use a script. Complaining that you can’t get your script on Index Cards is a bit of an Aunty Sally, isn’t it?

    Besides, putting coloured (good, good idea!) notes onto a large sheet of card ties you to the lectern, which pretty much everyone agrees isn’t a good thing. What’s more, there’s a bit of me that things that if you can reduce your presentation enough to get it onto a single sheet of card in coloured not form, you can get it down to something that will fit on a set of 3-by-5 Index Cards! :)

    Or do they – have I missed something significant in the way presentations should be made?

    Two word of warning. One – if you’re going to use Index Cards to hold your notes, check that they’re small enough to be comfortably held in your hand so you can gesture with them without undue inhibition. Index Cards come in a range of sizes and if your hand suits smaller cards (or bigger!!) then use smaller cards (or bigger!!). Two – when you’ve got your Index Cards set up, number them and connect them via a Treasury Tag in a corner: that way if you drop them you won’t be flustered.

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Presentation tips

    Details, details, details…

    January 9th, 2010 — 1:29am

    Mostly, presentations are about something specific and to a specific audience. Mostly they want you to do well. Mostly they’ll forgive you a glitch here and there.

    Mostly.

    But not if you get something significant wrong. Something important to your audience as people. Things you really (and I mean really) need to get right are things like who the group is you’re speaking to, where they are and so on… Geographers have a term for loving places; it’s topophilia… and topophilia tends to be particularly strong in relation to the place you come from.

    Get it wrong and you’re in trouble (unless you can joke your way out of it like a pro.

    Even the great Guy Kawasaki can get it wrong. Imagine dropping a clanger like that live in a presentation! You’d have a hard job recovering.

    It’s worth just doing a quick check, before you go on – particularly if you’re doing a presentation you’ve done before. Business or sales presentations would be prime examples of this. Personally, I’d suggest that if you’re using notes for your presentation your first paragraph should be the basics…. name, date, place, title! I know it seems patronizing but believe me, in the heat of the nervous moment you might be grateful that you covered the basics!

    Believe me, this is the voice of bitter, bitter experience! :)

    Get those wrong and you’re in more trouble than if you got your wife’s name wrong…. allegedly! :)

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Personal & blog-related, Presentation tips

    Still more about presenting when you’re ill

    January 5th, 2010 — 1:20pm

    This is turning into a bit of a series, isn’t it, although I didn’t mean it to when I started, with my first post on this topic. I’ve carried out the ‘experiment’ with the sweets from this post a couple of times now and it seems to work, for me at least.

    So here are a few more semi-random tips.

  • Breath in through your nose. That’s generally good advice, ‘cos that’s what your nose is for after all, but it’s particularly important if you’re ill, or have travelled in the cold. The reason is that the extra ‘piping’ inside you warms that air that little bit more before it arrives in your lungs, getting it closer to the temperature of your body. I can vouch for this one personally, as I’m still fighting a chest infection, sadly….
  • Tea (and coffee) will dry your throat out. If you’ve got a dry cough or anything similar, try and avoid them. On the other hand, there are drinks which will encourage your body to produce more fluids – milk, if you can drink it (I take mine in hot chocolate, which makes it so so so much easier to drink! :) ). If you’ve got a flemmy cough, avoid these. A little bit of common sense and self-medication can go a long, long way!
  • Make a really serious effort to remember to breathe with your diaphragm – keeping your chest relaxed if you can. If you’ve got some kind of bug, it’ll inhibit your breathing in your upper chest quite a lot (potentially) so getting the power from the lower parts of your lungs makes more sense.
  • Warm up! You should always do this, of course, but if you’re not feeling 100% you may find you’ve ‘retreated into yourself’ a little bit so that you are more inhibited and less expansive in your gestures and so on that you normally would be. (For some people that’s a good thing, I know, I know!). Onstage that can come over as a little less credible. Get the blood flowing and get your face/lips working before you start, not as you go along.
  • I hope those help. Don’t forget though, that my very first bit of advice is the best: if you can avoid making presentations when you’re ill, do so! :)

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Personal & blog-related, Presentation tips

    More about bugs & presentations….

    December 31st, 2009 — 1:38pm

    I’ll state right up front that I have science behind this… I only have one shop seller’s claims and one personal experiment! :)

    I took my nephew here today (rubbish website, fantastic sweet shop!) and I over-heard the conversation before me: the lovely lady behind the counter (sorry I never got your name!) told the guy she was serving to suck on one particular kind of sweet to handle changes in temperature. Knowing that this was a problem for people with bugs (see this post) my ears pricked up.

    I asked and I bought 50 pence worth and I tried it…. and based on one simple walk in the chilly air with the tail end of a chest infection, I can say that it works….. :) The scientist in me is squirming as I right, but what the hell, it’s the New Year Holiday!

    To add to the hints I gave before (more to come) I’m delighted to add something else to the armoury: hardboiled, clove flavoured sweets.

    I’m told (and I’ve not been able to verify this) that the ‘magic ingredient’ is the same as in the basic dentist anaesthetic.

    Like I say, I’ve no science behind this but on the basis of one trial, it appears to work…… besides, it’s always fun to try :)

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Personal & blog-related, Presentation tips, Voice tips

    Speaking when you’d rather be in bed.

    December 29th, 2009 — 7:26pm

    sneezingLike most people, I’ve been accused of exhibiting ‘manflu’ – at some point we all will be (except women!), and it’s just not fair. Sometimes you really are that ill. For the rest of the time however, there are some pretty simple tips which will help you make a better presentation than feel… colds, coughs, sore throats, chest infections can all put paid to your otherwise wonderful presentation skills, so here are some basics…

    One: don’t do it. If you possibly can, postpone. :)

    Two: arrive early. Of course you should always arrive early to check things over, but what I mean here is that you should arrive very early. If you’ve got a throat problem you might find that changes in air make things worse and you’ll need time to recover.

    Three: wear a scarf. Protect your throat by wearing it around your neck rather than draped as a fashion-item :) A sneaky trick of mine is to wear a Buff. You probably shouldn’t wear it as you present, but it’s a great tool for keeping it together during the day, or while you’re traveling to the venue.

    Four: drugs are the answer – except when they aren’t. It’s possible to smother the symptoms with drugs but symptoms are there for a reason. Smothering them is a short-term, ‘emergency’ solution only

    Five: food and drink – make sure you’ve had plenty of both over the day before you make your presentation. The day you’re making a big presentation is not the day to step up your diet: if you need a Mars Bar, eat a Mars Bar. (Use your common sense here, please – don’t go stuffing yourself if it’s going to muck up your control of your diabetes! :) )

    Not exactly rocket science, is it…??!!

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Presentation tips

    Design Tools

    December 21st, 2009 — 12:47pm

    pen and paperI’m a fan of doing things by hand – pen/pencil on paper – before you start to use your computer. The very second you fire up your computer you start to think in the way the software things… or rather how it forces you to think. I can’t prove it but it seems to me that the designer(s) had a specific way of thinking in mind when they write software and that this puts implicit assumptions into the software: the designers and therefore the software itself assumes that you’ll be doing things in a particular way… their way.

    If you happen to think the same way the software does, you’ll find the software easy to use and if you don’t, you won’t.

    Of course, if you do think the ‘right’ way for the software, you’ll have the advantage of finding things easy/intuitive, but you’ll also have the downside of being much less likely to produce something original (or even interesting!) as millions of other people will have done things just like it before you.

    If you think differently you might find it easier to produce something original/interesting/effective but only at the cost of it being harder to produce anything at all in the first place. For me, there are some software packages that, when I use, I feel like I’m pushing an elephant up a hill.

    That’s why I suggest to my clients that they don’t use electronic toys until well, well after they know what they want to say and how they want to say it – pencil and paper are about as easy to master as it gets; the advantage is that you can concentrate on what you want to capture, not on remembering how to capture it.

    Let me give you an example, picking on Microsoft’s Word. Suppose I want to change the layout of the page from portrait to landscape. Where are the tools for doing this? They’re under the Files Menu as page setup. If you’ve been brought up on Word that probably makes sense to you out of sheer habit. But under the OpenOffice package you’d change the layout of a page under the Format Menu – in the same way as you’d change the format of a paragraph or a line, you’d just reformat a page. To me that’s more instinctively sensible.

    No doubt there are other people who won’t think like me, of course! :)

    I have the same preference for Apple’s Keynote software over Microsoft’s Powerpoint; it’s just more intuitive. Things are where I expect them to be and I don’t have to think about where a command might be; I just go where I’d put it if I was writing the software and there it is…

    What are the advantages of this?

  • I’m not forced to think in a certain, alien, way when I design – don’t underestimate the effects of this. If I’m thinking in a strange way I’m not going to be working at my best. Just think how much harder it is for someone who’s left handed to be forced to write with their right hand.
  • I don’t have to waste time figuring things out – and that’s a real time saver. Not only do I save myself time in the obvious way of not having to stop and think about how to do something but, because I never have to break out of my ‘creative’ way of thinking there’s not the 30 seconds or so of ‘reorientation’ time every time I have to do something.
  • Picking on PowerPoint for an example: to insert a picture I have to INSERT/PICTURE/FROM FILE and then navigate to where I keep my pictures. To do the same in Keynote is a simple click/drag. Not only is it quicker in its own right but crucially it doesn’t interrupt my thought processes. The result is higher productivity. In all seriousness, I bought my first Mac laptop on something of a whim, despite it costing about £200 more than the equivalent Windows-based machine. I did some hard number-crunching with a spreadsheet a bit later and even if I charged my time stupidly cheaply, I figured that I’d got my £200 back in terms of extra productivity in a matter of weeks. Now that I know the Mac OS, or course, it would take even less…

    Incidentally, this article started off life as me wanting to right something nice about Xmind – it’s free, open source and effective – a great way to draw MindMaps and so on to develop the structure of your presentation. (There is a paid-for ‘pro’ version but I’ve not needed it yet.

    Use these links to save to a bookmarking site!
    • del.icio.us
    • digg
    • Furl
    • Simpy
    • YahooMyWeb
    • Facebook
    • Reddit
    • Slashdot

    Comment » | Articles, Personal, PowerPoint and other packages, reviews & case studies

    Back to top